Free delivery from 75€ purchase*
Every day, we put all our heart into making and packaging your lovely orders.
The preparation and making time for your order
is generally 48 hours. It can be 72 hours during periods of high activity.
The carriers we suggest you use generally deliver from Monday to Friday in France and in the rest of the world.
*We offer standard delivery over 75€ of purchase in France or over 200€ of purchase in Europe and in the rest of the World.
Delivery in France & Monaco
FREE over 75€ purchase
Orders under €75: €5.50
We prepare your order within 48 hours and deliver it by letter to our service provider, La Poste, who will deliver it within 3 to 5 working days.
In the case of the letter tracked at home, the shipping service provider sends you an email with the tracking number of your letter as soon as it is received. The envelope will be deposited by La Poste in your mailbox without signature.
This delivery method is only offered for items weighing less than 250 grams
From €7,95
We prepare your order within 48 hours and deliver it to La Poste which will deliver it within 1 to 3 working days.
In the case of Colissimo home or relay point, Colissimo services will send you an email with the tracking number of your package as soon as it is picked up. For a package delivered to your home, Colissimo does not require a signature.
For a package delivered to one of the 10,000 Colissimo relay points available, Colissimo will give you your package against signature and/or presentation of an identity document.6
From €14.90
We prepare your order as a priority within 48 hours and hand it over to La Poste which carries it out within 1 working day, for delivery before 6:00 p.m.
In the case of Chronopost delivered to your home or to a relay point, Chronopost services will send you an email with the tracking number of your package as soon as it is picked up.
For a Chronopost delivered to one of the available Chronopost relay points (retailer or post office), we will charge €15 per parcel andChronopost will give you your package against signature and/or presentation of an identity document.
Delivery in Europe
(Germany, Belgium, Luxembourg, Spain, Netherlands, Austria, Italy, Portugal, Spain, Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Greece, Finland, Croatia, Bulgaria, Cyprus, Malta, Romania)
FREE for order over €200
Orders under €200: €9.95
We prepare your order in 48 hours and deliver it to La Poste which will deliver it in 3 to 5 working days.
In the case of Colissimo home or pickup point, Colissimo services will send you an email with the tracking number of your package as soon as it is picked up.
For a package delivered to your home, Colissimo can give you your package against signature and/or presentation of an identity document.1
€15
We prepare your order as a priority within 48 hours and deliver it to La Poste which will deliver it within 1 to 3 working days.
In the case of Chronopost delivered to your home or to a pickup point, Chronopost services will send you an email with the tracking number of your package as soon as it is picked up.
For a Chronopost delivered to your home, Chronopost can give you your package against signature and/or presentation of an identity document.
Delivery to Switzerland
FREE for orders over €200
Orders under €200: €14.90
We prepare your order in 48 hours and deliver it to La Poste which will deliver it in 3 to 5 working days.
In the case of Colissimo home or pickup point, Colissimo services will send you an email with the tracking number of your package as soon as it is picked up.
For a package delivered to your home, Colissimo does not require a signature.
For a package delivered to one of the available Colissimo pickup points, Colissimo will give you your package against signature and/or presentation of an identity documen9
€30
We prepare your order as a priority within 48 hours and deliver it to La Poste which will deliver it within 1 to 3 working days.
In the case of Chronopost delivered to your home or to a pickup point, Chronopost services will send you an email with the tracking number of your package as soon as it is picked up.
For a Chronopost delivered to your home, Chronopost does not require a signature.
For a Chronopost delivered to one of the available Chronopost pickup points, Chronopost will give you your package against signature and/or presentation of an identity document.
NB: For deliveries to Switzerland, customs taxes and additional costs imposed by the delivery service provider may apply. These costs are the responsibility of the customer, to be paid upon receipt of the package. Joyamada cannot be held responsible for these costs once the package has been shipped. Note that an additional delivery time may be observed depending on customs formalities at destination.
Delivery to UK & Ireland
FREE from 200 € purchase
Orders under €200: €15.90
We prepare your order in 48 hours and deliver it to Colissimo who will deliver it in 3 to 5 working days.
The carrier sends you an email with the tracking number of your package as soon as it is picked up.
For a package delivered to your home, Colissimo does not require a signature.
For a package delivered to one of the available Colissimo relays, Colissimo will give you your package against signature and/or presentation of an identity document
€35
We prepare your order as a priority within 48 hours and deliver it to La Poste which will deliver it within 1 to 2 working days.
In the case of Chronopost Express delivered to your home, Chronopost services will send you an email with the tracking number of your package as soon as it is picked up.
For a Chronopost Express delivered to your home, Chronopost will give you your package against signature and/or presentation of an identity document.
NB: For deliveries to the United Kingdom and Ireland, customs taxes and additional charges imposed by the delivery service provider may apply. These charges are payable by the customer upon receipt of the parcel. Joyamada cannot be held responsible for these charges once the parcel has been dispatched. Please note that additional delivery time may be required depending on customs formalities at destination.
Delivery in the French Overseas Territories
(Guadeloupe, Martinique, Mayotte, Reunion Island, French Guiana, Saint-Barthélemy, Saint-Martin, French Polynesia, New Caledonia, Wallis and Futuna, Saint-Pierre and Miquelon)
FREE for order over €200
Orders under €200: €19
We prepare your order in 48 hours and deliver it to La Poste which will deliver it in 5 to 15 working days.
In the case of Colissimo home delivery, Colissimo services will send you an email with the tracking number of your package as soon as it is picked up.
For a package delivered to your home, Colissimo can give you your package against signature and/or presentation of an identity document.
Delivery to the rest of the world
(including the USA and Canada)
FREE for order over €200
Orders under €200: €35
We will prepare your order as a priority within 48 hours and hand it over to Chronopost, who will deliver it within 2 to 4 working days.
For Chronopost home delivery, the carrier will send you a tracking number for your parcel.
They can hand over your parcel upon signature and/or presentation of proof of identity.
NB: For deliveries outside the European Union, customs duties and additional charges imposed by the delivery service provider may apply depending on the country of delivery. These charges are payable by the customer. Joyamada cannot be held responsible for these additional costs after the parcel has been dispatched. Please note that additional delivery time may be required depending on customs formalities at destination.
Any more questions ?
Do not hesitate to check our FAQ page or contact our Customer Service via our Online Chat.